Shipping Policy

  • Free Shipping on Orders Above Rs.999/-: CrystalSpheres offers free shipping on all orders with a total value of Rs.999/- or more to locations across India.
  • Flat Rs.99/- Shipping Fee: For orders below Rs.999/-, there is a shipping fee of Rs.99/- applied to all deliveries within India.
  • Delivery Timeframe: We strive to process and ship your order as quickly as possible. Estimated delivery times may vary depending on your location. It will usually take 2-7 days for the delivery.
  • Delivery Area: CrystalSpheres currently offers shipping services throughout India.

FAQs about shipping

1. What are your shipping rates?

Orders above Rs.999/- qualify for free shipping. For orders below Rs.999/-, there is a flat shipping fee of Rs.99/-.

2. Where do you ship to?

We offer shipping services throughout India.

3. How long does it take to receive my order?

Delivery times may vary depending on your location. We aim to process and ship orders promptly. It will usually take 2-7 days for the delivery.

4. What happens if my package is lost or damaged during shipping?

In the rare event of loss or damage during shipping, please contact our customer support team as soon as possible. We will assist you in resolving the issue..

5. Can I change my shipping address after placing an order?

Please contact our customer support team immediately if you need to change your shipping address. We will do our best to accommodate your request if your order has not yet been shipped.

6. What if I am not available to receive my package during delivery?

If you are not available during the delivery attempt, the courier service will typically make additional attempts or leave a notification for you to arrange a suitable delivery time.

7. How can I contact your customer support regarding shipping inquiries?

You can reach our customer support team through WhatsApp – 7094592878 or e-mail: crystalspheres.in@gmail.com for any questions or concerns related to your order or shipping.

8. Can I return or exchange items that I’ve received through shipping?

Please refer to our Returns and Refunds policy for information on returns, exchanges, and the conditions for returning shipped items.